At LN Family, we value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website ln-family.ae (“Site”).

By accessing or using the Site, you agree to the collection and use of your information in accordance with this policy and applicable data protection laws in the UAE, the Russian Federation, and the European Union (GDPR).

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1. Who We Are

This Site is operated by L N F F GARMENTS TRADING L.L.C., a company registered in Dubai, UAE.
TRN: 104133078600003
Address: Shop No. 077, Hor Al Anz East, Deira, Dubai, UAE
Email: service@ln-family.com

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2. Information We Collect

We collect personal data directly from you when you:
• Create an account on our Site
• Place an order or make a return
• Subscribe to our newsletter
• Contact customer support
• Participate in promotional campaigns

The information may include:
• Name
• Email address
• Phone number
• Delivery address
• Payment details (processed securely via third-party gateways)
• Purchase history
• Device and browser information
• Location data (only if permission is granted)

We also collect anonymous analytics data to improve your experience.

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3. How We Use Your Data

We use your personal data to:
• Process and fulfill your orders
• Provide customer support
• Send order updates and transactional messages
• Communicate promotional offers (if consent is given)
• Improve our services and personalize your experience
• Comply with legal obligations

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4. Legal Basis for Processing

We process your data under the following legal bases:
• Your consent (e.g., for marketing)
• Performance of a contract (e.g., fulfilling your order)
• Legitimate interest (e.g., website analytics)
• Compliance with legal obligations

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5. Sharing Your Data

We do not sell or rent your personal data.

We may share it with trusted third-party service providers strictly for:
• Order fulfillment (e.g., delivery couriers)
• Secure payment processing
• Marketing communications (if consent is given)
• Analytics and website performance (e.g., Google Analytics, Facebook Pixel)

All third parties comply with strict confidentiality and data protection obligations.

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6. Cross-Border Transfers

As a global brand, we may transfer your data outside the UAE and Russia. Any cross-border data transfers are conducted securely and in compliance with applicable data protection regulations, including GDPR for EU residents.

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7. Data Retention

We retain your data only as long as necessary for the purposes listed in this Policy, or as required by applicable laws.

You may request deletion of your account and associated personal data by contacting us at service@ln-family.com.

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8. Your Rights

Depending on your jurisdiction, you have the right to:
• Access the personal data we hold about you
• Correct or update inaccurate data
• Request data deletion
• Object to certain data uses
• Withdraw consent (for marketing)
• File a complaint with your local data protection authority

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9. Data Security

We implement industry-standard security measures (SSL encryption, secure storage, restricted access) to protect your data. However, please note that no method of transmission over the internet is 100% secure.

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10. Cookies

We use cookies and similar technologies to enhance your browsing experience, improve site functionality, and analyze user behavior. You can manage your cookie preferences in your browser settings.

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11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We recommend checking this page regularly to stay informed.

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12. Contact Us

If you have any questions or requests regarding your personal data or this Privacy Policy, please contact us at:

L N F F GARMENTS TRADING L.L.C.
Email: service@ln-family.com
Phone: +971 58 590 4299
Business hours: MON–FRI, 10:00–18:00 (Gulf Standard Time)