Return& Refund Policy (International Orders)
General return conditions
We accept return requests within 14 days from the date of delivery.
To be eligible for a return, items must be:
• unused
• in original condition
• with all tags and packaging
Return Initiated by customer
If a return is requested for personal reasons (e.g. item does not fit, not suitable, change
of mind):
The customer is fully responsible for:
• return shipping costs
• courier fees
• customs duties, taxes, and import charges
This is standard practice for international e-commerce.
International returns & Customs duties
For all international returns:
• The shipment must be clearly declared as “Returned Goods”
• The original invoice should be attached
⚠️ If the return shipment is declared with value and import duties or taxes are charged to us as the receiver, then: These costs will be deducted from the refund amount.
Responsibility for Incorrect Declaration
If the customer:
• declares incorrect value
• fails to mark the shipment as “return”
• or causes additional customs charges in any way
All resulting costs remain the customer’s responsibility
Non-Refundable costs
The following are non-refundable:
• original shipping costs
• customs duties paid at destination
• return shipping costs
• any import duties/taxes incurred upon return
Refund processing
Refunds will be processed after the returned item is received and inspected.
The refund amount will be:
• item value minus any applicable costs,
including:
- return-related customs charges
- handling or processing fees (if applicable)
Important notice
International returns may involve:
• customs clearance procedures
• additional duties or taxes
• delays outside our control
We strongly recommend following return instructions carefully to avoid extra charges.
